participatorydevelopment

The Customer is Always Right

The Customer is Always Right

Applying Business Lessons to Humanitarianism

Nat Willis, ParticipAid Founder

 

In business we are always told that our true investors are our customers, right? 

I’m here to pose the question, why do we not look to those in need of rebuilding following a natural disaster the same way?  Why don’t we ask the survivors themselves what they require to rebuild their lives and communities? 

My partners and I spent a day conducting community evaluations of the earthquake relief work so many of you helped to provide. I skipped out on the men’s and women’s groups so as not to bias results, but sat in with the kids. #Feedback #TheyGotSkills #CrazyKids #ParticipatoryEvaluation #ParticipatoryDevelopment #CommunityBased #CommunityDriven #Karmidanda #RebuildKarmidanda #Nepal #NepalEarthquake #InternationalDevelopment  (at Laharepauwa,Rasuwa)

My partners and I spent a day conducting community evaluations of the earthquake relief work so many of you helped to provide. I skipped out on the men’s and women’s groups so as not to bias results, but sat in with the kids. #Feedback #TheyGotSkills #CrazyKids #ParticipatoryEvaluation #ParticipatoryDevelopment #CommunityBased #CommunityDriven #Karmidanda #RebuildKarmidanda #Nepal #NepalEarthquake #InternationalDevelopment (at Laharepauwa,Rasuwa)

So many of my meandering paths lead me back here. Permaculture! It’s philosophy blends so well with  Naturopathy and Participatory Development. I’m so inspired by all the brilliant minds leading these movements, would love to get them all at the same table. My table of Board of Directors for Particip-Aid, perhaps? #Permaculture #NaturopathicMedicine #ParticipatoryDevelopment #Particip-Aid #NonProfit #InternationalDevelopment #CommunityDriven #CommunityBased #ImSoExcited

So many of my meandering paths lead me back here. Permaculture! It’s philosophy blends so well with Naturopathy and Participatory Development. I’m so inspired by all the brilliant minds leading these movements, would love to get them all at the same table. My table of Board of Directors for Particip-Aid, perhaps? #Permaculture #NaturopathicMedicine #ParticipatoryDevelopment #Particip-Aid #NonProfit #InternationalDevelopment #CommunityDriven #CommunityBased #ImSoExcited

I just read a new survey of local people’s opinions on the #DisasterRelief effort in the most affected districts. Enlightening and distressing. Every response overwhelmingly negative.  One of the questions was “Do you feel you’ve been heard?” 75% responded no. This is the linchpin, and we can do better.  I think they’d get a different answer had they surveyed #Karmidanda! Pictured here is the local team trained to manage their own aid. #ParticipatoryDevelopment #ParticipatoryRuralAppraisal #LearnToListen #ListenToLearn #NepalEarthquake #NepalPhotoProject #NEPAN #InternationalDevelopment

I just read a new survey of local people’s opinions on the #DisasterRelief effort in the most affected districts. Enlightening and distressing. Every response overwhelmingly negative. One of the questions was “Do you feel you’ve been heard?” 75% responded no. This is the linchpin, and we can do better. I think they’d get a different answer had they surveyed #Karmidanda! Pictured here is the local team trained to manage their own aid. #ParticipatoryDevelopment #ParticipatoryRuralAppraisal #LearnToListen #ListenToLearn #NepalEarthquake #NepalPhotoProject #NEPAN #InternationalDevelopment

Ready or not, the monsoon is coming. We’ve been working really hard here to support #Karmidanda and its #CommunityDriven plan while coordinating with the government and oodles of NGOs. Not easy. Our goal remains to see each family in this village with safe #shelter and #sanitation in the next few weeks. We’re getting close. #NepalEarthquake #MonsoonIsComing #ParticipatoryDevelopment #ParticipatoryRuralAppraisal #DisasterRelief #AintEasy #WishUsLuck

Ready or not, the monsoon is coming. We’ve been working really hard here to support #Karmidanda and its #CommunityDriven plan while coordinating with the government and oodles of NGOs. Not easy. Our goal remains to see each family in this village with safe #shelter and #sanitation in the next few weeks. We’re getting close. #NepalEarthquake #MonsoonIsComing #ParticipatoryDevelopment #ParticipatoryRuralAppraisal #DisasterRelief #AintEasy #WishUsLuck